1. Acceptance of Terms
By accessing or using our website or services, you agree to these Terms and our Privacy Policy. If you use the services on behalf of an organization, you represent that you have authority to bind that organization.
2. Services and Availability
ROA provides software, automation, analytics, and related commerce growth services. Features may change over time, and we may modify, suspend, or discontinue parts of the services as needed.
3. Accounts and Access
- You must provide accurate information and keep account credentials secure.
- You are responsible for activity occurring under your account or connected credentials.
- You must promptly notify us of unauthorized access or security incidents affecting your account.
4. Acceptable Use
You may not misuse the website or services, interfere with operations, or use them in violation of law or third-party rights.
- No unlawful, fraudulent, deceptive, or infringing use.
- No attempts to reverse engineer, disrupt, probe, or bypass security controls except as permitted by law.
- No upload or transmission of malware, harmful code, or content that could damage systems or data.
- No use of the services to process data you are not authorized to share with us.
5. Customer Data and Responsibilities
You retain responsibility for the legality, accuracy, and integrity of data you provide or connect to the services, including obtaining all required notices, consents, and permissions.
You represent that your use of connected platforms (such as ecommerce, ad, and analytics systems) complies with the applicable platform terms and laws.
6. Intellectual Property
ROA and its licensors own the website, services, software, and related content, including all intellectual property rights. Except for limited rights expressly granted, no rights are transferred to you.
You own your customer data and materials. You grant us the rights needed to host, process, and use them to provide and improve the services as described in our agreements and policies.
7. Feedback
If you provide suggestions or feedback, you grant us a non-exclusive, worldwide, royalty-free right to use that feedback for any lawful business purpose without obligation to you.
8. Third-Party Services
Our website or services may integrate with or link to third-party services. We are not responsible for third-party services, and your use of them is governed by their terms and policies.
9. Fees and Payment (If Applicable)
Paid services are governed by an order form, proposal, or separate commercial agreement. Unless otherwise stated, fees are non-refundable and payable according to the agreed billing terms.
10. Disclaimers
The website and services are provided on an "as is" and "as available" basis to the extent permitted by law. We do not guarantee uninterrupted operation, error-free performance, or specific business outcomes unless expressly agreed in writing.
11. Limitation of Liability
To the maximum extent permitted by law, ROA will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, or data.
To the maximum extent permitted by law, our aggregate liability relating to the services will not exceed the amount paid (if any) by you to us for the applicable services during the 12 months before the event giving rise to the claim.
12. Indemnity
You agree to indemnify and hold harmless ROA from claims, liabilities, damages, and expenses arising out of your misuse of the services, your data, or your violation of these Terms or applicable law.
13. Suspension and Termination
We may suspend or terminate access if we reasonably believe you violated these Terms, created security risk, or if required by law. You may stop using the services at any time, subject to any separate contract commitments.
14. Governing Law and Disputes
Unless otherwise stated in a separate written agreement, these Terms are governed by the laws of the Republic of Korea, without regard to conflict of law principles. Courts located in Seoul, Korea will have exclusive jurisdiction, unless mandatory law provides otherwise.
15. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised date. Continued use after the effective date constitutes acceptance of the updated Terms.